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What are the shipping costs?

Your order is shipped by standard or express delivery depending on your choice in the check-out. For standard deliveries Triumph is taking care of the shipping costs. For express deliveries, a shipping charge of £5.95 is due independent of the order value.

Here you will find all shipping-related information.

Is it possible to check the progress of the delivery?

As soon as the package is dispatched, you will receive a confirmation email. This email contains a link which you can use to check the shipping status at any time. The shipping status check does not work until after the sender’s system has been updated. If it does not work immediately, please try again at a later point in time.

I have not received my order, yet according to the delivery status it has arrived. How do I proceed?

Please contact customer service by sending us an email or calling +44 (0) 20-34550066 so that we can check your delivery information.

My neighbour accepted the delivery, but claims to no longer have it or refuses to pass it on to me.

In such a case, Triumph will send you a form for you to complete, and will demand that the shipping company send the signature.