1) Information on the Collection of Personal Data and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
1.2 The controller in charge for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Triumph Intertrade AG, Triumphweg 6, 5330 Bad Zurzach, Switzerland, E-Mail: uk.service@sloggi.com. The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
1.3 The controller has designated a data protection officer for this website. He can be reached as follows: dpo@triumph.com
1.4 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line.
2) Data Collection When You Visit Our Website
When using our website for information only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the moment of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.
3) Cookies
In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values according to individual requirements. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping basket for a later visit to the website). If personal data are also processed by individual cookies set by us, the processing is carried out in accordance with Art. 6 (1) point b GDPR either for the execution of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
We work together with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). You will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following sections.
Please note that you can set your browser in such a way that you are informed about the setting of cookies and you can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies
Google: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Opera: http://help.opera.com/Windows/10.20/en/cookies.html
Please note that the functionality of our website may be limited if cookies are not accepted.
4) Contacting
In the context of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for establishing contact and for the associated technical administration. The legal basis for processing data is our legitimate interest in responding to your request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified, provided that there are no legal storage obligations to the contrary.
5) Data Processing When Opening a Customer Account and for Contract Processing
Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be collected and processed if you provide them to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. It is possible to delete your customer account at any time. This can be done by sending a message to the above-mentioned address of the controller. We store and use the data provided by you for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial retention periods and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our site, about which we will inform you accordingly below.
6) Use of Your Data for Direct Advertising
6.1 If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The indication of additional possible data is voluntary and is used to be able to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will not send you an e-mail newsletter, unless you have expressly confirmed to us that you agree to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on an appropriate link.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 (1) point a GDPR. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration so that we can trace any possible misuse of your e-mail address at a later time. The data collected by us when registering for the newsletter will be used exclusively for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the responsible person named above. After your cancellation, your e-mail address will immediately be deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data in excess thereof, which is permitted by law and about which we inform you in this declaration.
6.2 Based on our legitimate interest in personalized direct mail, we reserve the right to store your first and last name, your postal address and - if we have received this additional information from you within the framework of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business name in accordance with Art. 6 (1) point f GDPR and to use them for sending interesting offers and information on our products by letter post.
You can object to the storage and use of your data for this purpose at any time by sending an appropriate message to the controller.
7) Processing of Data for the Purpose of Order Handling
7.1 To process your order, we work together with the following service provider(s), which support us wholly or partially in the execution of concluded contracts. Triumph provides various payment methods. For this purpose, personal data may be transferred to payment service providers with whom we work.
The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution within the framework of payment processing, if this is necessary for payment handling. If payment service providers are used, we explicitly inform you of this below. The legal basis for the transfer of data is Art. 6 (1) point b GDPR.
7.2 Use of Payment Service Providers
- Adyen
We work with the payment service provider Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ Amsterdam (The Netherlands) to process payments. The processing of your transferred personal data is in accordance with Adyen's own privacy policy
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 (1) point b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out credit checks for the payment methods credit card via PayPal, direct debit via PayPal or, if offered, "purchase on account" or "payment by installments" via PayPal. For this purpose, your payment data may be passed on to credit agencies on the basis of PayPal's legitimate interest in determining your solvency pursuant to Art. 6 (1) point f GDPR. PayPal uses the result of the credit assessment in relation to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on recognized scientific, mathematical-statistical methods. The calculation of the score values includes, but is not limited to, address data. For further information on data protection law, including the credit agencies used, please refer to PayPal's data protection declaration at: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full.
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Klarna
In order to offer you Klarna’s payment methods, we will, in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford your monthly repayments on time.
8) Use of Videos
Use of Youtube Videos
This website uses the Youtube embedding function for display and playback of videos offered by the provider Youtube, which belongs to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback function of the video is started. When the playback of embedded YouTube videos is started, the provider sets "YouTube" cookies in order to collect information about user behavior. According to indications from Youtube, the use of those cookies is intended, among other things, to record video statistics, to improve user-friendliness and to avoid improper actions. If you are logged in to Google, your information will be directly associated with your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place in particular according to Art. 6 (1) point f GDPR on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
Regardless of whether the embedded video is played back, a connection to the Google network "double click" is established when visiting this website. This may trigger further data processing beyond our control.
Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
Further information on YouTube data protection can be found in the provider's data protection statement at: www.google.com/policies/privacy/
9) Online-Marketing
Google AdWords Conversion Tracking
This website uses the online advertising program "Google AdWords" and the conversion tracking within the framework of Google AdWords, Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the program of Google Adwords to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. We can determine, in relation to the advertising campaigns data, how successful the individual advertising measures is. We are interested in showing you advertisements that are of interest to you. We want to make our website more interesting for you and to achieve a fair calculation of advertising costs.
The conversion tracking cookie is set on a user’s browser, if he clicks on an AdWords ad delivered by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to recognize that the user clicked on the ad and was forwarded to this page. Each Google AdWords customer gets a different cookie. Thus, cookies cannot be traced via the website of AdWords customers. The information collected by the conversion cookies is used to provide aggregate conversion statistics to AdWords customers who have opted-in for conversion tracking. Customers are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally. If you do not want to participate in the tracking program, you can refuse the use of this program by deactivating the Google Conversion Tracking cookie via your Internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics. We use Google Adwords on the basis of our legitimate interest in targeted advertising in accordance with Art. 6 (1) point f GDPR.
Google LLC, based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.
For more information about Google's privacy policy, please visit: https://privacy.google.com/intl/en-GB/take-control.html?categories_activeEl=sign-in
You can permanently deactivate cookies for advertising preferences by blocking them via a respective setting of your browser software or by downloading and installing the browser plug-in, available under the following link:
https://support.google.com/ads/answer/7395996
Please note that certain functions of this website may not be used or only to a limited extent, if you have deactivated the use of cookies.
9.1.1 Google Enhanced Conversions and Consent Mode
This website uses Google Ads. Ads is an online advertising programme of Google Ireland Ltd, Gordon House, Barrow Street Dublin 4 IE ("Google"). As part of Google Ads, we use so-called extended conversion tracking. This requires consent, which you can object to.
Extended conversions are a function that supplements existing conversion tags. This allows conversion data collected on the website itself to be sent to Google in encrypted form.
When a conversion is carried out on a website, user data such as an email address is collected in most cases. This can be recorded and hashed in your conversion tracking tags. The data is encrypted with a one-way hash algorithm SHA256 for this purpose. The hash values of your user data are then transferred to Google and used to improve your conversion measurement.
If the cookie banner is accepted in consent mode, the tracking tags work as usual and record the assigned conversions and click information. In the case of cookie refusal, the consent mode only sends ping information. The so-called pings work without cookies. They may contain information such as the timestamp and the referral URL. No personally identifiable information is stored. In addition, Consent Mode can use the pings to compare the opt-in and opt-out rates. This information is then used to model conversions of users who have declined the cookie banner.
So if you click on an advert placed by Google, a cookie is set for extended conversion tracking. Cookies are small text files that the internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users.
Each Google Ads customer receives a different cookie. The cookies cannot be tracked via the websites of Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. For example, customers learn the total number of users who clicked on their advert and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
You can find more information about Google Ads and Google enhanced conversion tracking in Google's privacy policy: https://policies.google.com/privacy
10) Web Analysis Services
10.1 Google (Universal) Analytics
Google Analytics 4 (GA4)
Our website uses the Google Analytics 4 (“Google Analytics 4”) service, which is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (collectively referred to as “Google”).
Google Analytics 4 uses JavaScript to read information on your device and cookies to store information on your device. This helps analyze your usage behavior and improve our website. Obtained information will be used to evaluate your use of the website and compile reports on website activity for the website operator. The data generated in this context can be transmitted by Google to a server in the USA for evaluation and storage.
Google Analytics 4 also uses machine learning for automated analysis and data enrichment. This is done for forecasting measurements on the future behavior of visitors based on structured event data, such as forecast turnover, the probability of purchase, and the probability of churn. The forecast metrics can also be used to forecast audiences. You can find out more about this at: https://support.google.com/analytics/answer/9846734.
Additionally, Google Analytics 4 models conversions if there is not enough data available to optimize the evaluation and reports. You can find information on this at: https://support.google.com/analytics/answer/10710245.
The data evaluations are automated with the help of machine learning or based on specific, individually defined criteria. You can find more about this at: https://support.google.com/analytics/answer/9443595.
We have made the following data protection settings for Google Analytics 4: IP address anonymization, deactivated cross-device and cross-site tracking (Google Signals), and disabled data sharing (especially Google products and services, benchmarking, technical support, account specialist).
The following data is processed by Google Analytics 4: IP address; user ID and device ID; referrer URL (previously visited page); pages accessed (date, time, URL, title, length of stay); downloaded files; clicked links to other websites; achievement of certain goals (conversions); technical information (operating system; browser type, version, and language; device type, brand, model, resolution, and other); approximate location of the internet service provider (country, region, city, based on an anonymized IP address).
Google Analytics 4 sets the following cookies for the specified purpose with the respective storage period: “_ga” (2 years) and “_gid” (24 hours) for recognition and differentiation of visitors through a user ID; “ga[GA4-ID]” (2 years) for keeping the information of the current session. For more information about Google Analytics 4 cookies, visit: https://support.google.com/analytics/answer/11397207?hl=en.
The legal basis for this data processing is your consent in accordance with Article 6 (1) (a) of the GDPR.
You can opt out from Google collecting data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
More information on how Google Analytics handles user data can be found in Google's privacy policy at: https://support.google.com/analytics/answer/6004245?hl=en.
10.2 Snowplow Analytics
We use a web-tracking solution by Snowplow Analytics Limited, 32-38 Scrutton Street, London, UK (“Snowplow”). We use data collected by Snowplow exclusively for statistical purposes. In addition to this, we store a cookie in your browser in order to recognize returning users as such. The Snowplow cookie contains a date and a non-traceable, random combination number (“hash”), as well as the number of the current session.
Each time a page is requested, the following data is transmitted to and stored by Snowplow:
- Current timestamp
- URL of the target website (“target URL”) and the URL of the website you are coming from (“referrer URL”)
- Contents of the cookies
- IP address, which is anonymized before reaching the Snowplow server, and your browser port
- Name, version, and language of your browser and operating system as transmitted by the browser of the website visitor, i.e. you
The legal basis for the data processing described above is formed by Art. 6 (1) (b) GDPR (essential requirement to perform data processing to fulfil the contract).
Further information relating to this can be found in Snowplow’s privacy policy:
https://snowplowanalytics.com/privacy-policy/.
10.3 Amplitude
Amplitude is an analysis service of Amplitude Inc. (631 Howard Street, Suite 300, San Francisco, CA 94105, U.S.A.). This tool collects pseudonymised technical information, such as the type of your device (e.g., iPhone 7) and the operating system used (e.g., iOS 10.3), when you visit and use our website. In addition, Amplitude tracks location data (e.g. country) and internal data (e.g. language, session ID) that occur during your interactions with our website. These events may include information such as the duration of your visit to our website and the country from which you accessed it.
The purpose of collecting this information is to help us understand how users interact with