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  • What payment methods does sloggi offer?

    sloggi provides you with the following methods of payment for your online purchase:

    • - Credit card (Visa, MasterCard):
      When paying by credit card, enter the card number, the expiry date and the three-digit security code, which is located on the back of the card to the right of the signature field. You will be charged once the amout leaves our warehouse. Once you place the order we just authorize the amount: we capture it once it is shipped. To ensure maximum security, we use the 3D Secure Standard for credit card payments. This takes the online payment process one step further. Once you have logged in, retailers that offer this service will require you to enter a password. sloggi will guide you step-by-step through the use of 3D Secure Standard during the payment process.
    • - PayPal / PayPal Express:
      During the payment process, you will be redirected to the PayPal / PayPal Express website, where you can log in to PayPal / PayPal Express and complete the payment. When the payment has been made, you will be automatically redirected to the sloggi Online Shop. Please note that your Paypal / PayPal Express account must have sufficient funds for the transaction to be successful. You will receive a confirmation email from PayPal / PayPal Express when the money is credited to our account and a second email from us with an order confirmation.
    • - Klarna: Pay in 30 days:
      Pay in 30 days is a credit product which lets you pay any time within 30 days of your purchase interest-free. You can make this payment using a credit or debit card on the Klarna app or logging into

      Klarna will send you a confirmation email once your order is confirmed with full details. You can see both past and future payments using the Klarna app.

      Klarna's Pay in 30 days is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.
  • When is the amount charged if I pay by card?

    If you place your order with a credit card, you will be charged once the order leaves our warehouse. Once you place the order we just authorize the amount: we capture it once it is shipped.

  • Can my delivery and billing address be different?

    Yes, your delivery adress can be different from your billing adress, as long as both adresses are in the UK. In order to allow that feature, tick the box that says "My billing address is different to my delivery address" during the check out, and you will be able to introduce your billing adress details.

  • Can I pay in installments?

    You can use our available payment method Klarna. You can check al the relevant information by clicking here.

  • Klarna: Who can I get in touch with, if I have any questions?

    Visit Klarna app Klarna’s Customer Service page for a full list of FAQs, live chat and telephone options.

Online-Shop Hotline

For questions concerning your order in the sloggi Online Shop

Mon - Fri

7 am - 7 pm


8 am - 4 pm

+44 (0) 20 - 3455 0066

(Calls will be charged as local calls from a land line. Prices from mobile phones may vary)

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